Badges
Certifications
Work Experience
Onboarding Specialist & Marketing Analyst Intern
GoTu Technology, Inc•  June 2023 - Present•  Miami, FL
- Facilitated the onboarding of new users, providing first-hand support and guidance, and leading user education initiatives to enhance customer experience and platform engagement. - Assisted in managing marketing automation platforms, CRM systems, and analytics tools, contributing to improved efficiency and enhanced campaign performance. - Supported the implementation of data-driven decision-making processes for budget allocation and the effective use of marketing technology, aiding in the achievement of improved ROI. - Participated in the development and refinement of internal tools using HubSpot CRM, enhancing data extraction and analysis capabilities for cross-departmental support. - Contributed to data analysis efforts that provided actionable insights, driving optimizations in marketing strategies and campaign performance.
Data Management & Administrative Assistant
Med College•  February 2022 - June 2023•  Hialeah Gardens, FL
- Assisted in the analysis of student performance data to identify trends and areas needing improvement, supporting more informed decision- making across various educational programs. - Contributed to the evaluation of program effectiveness by collecting and summarizing data on student learning outcomes and attendance. - Responsible for the systematic collection and organization of data from multiple sources, including student records and assessment results, ensuring accuracy and readiness for analysis. - Maintained and updated student databases, enhancing data accuracy and accessibility, which supported the smooth operation of school administrative functions.
Education
Florida International University
Computer Science, B.A•  August 2022 - May 2024