Badges
Certifications
Work Experience
Technical Support Executive
Bizeso Services Private Limited•  March 2023 - Present•  New Delhi
Resolved escalated technical issues efficiently through effective team communication. Trained team members on handling complex technical problems requiring specialized skills. Reported recurring issues to management for investigation and resolution. Tested new features on both test and live servers. Collaborated with customers to gather new requirements for system enhancements.
Education
SR Group Of Institution Lucknow
Computer Science & Engineering, B.Tech•  December 2020 - July 2023•  CGPA: 8.01
Govt. Polytechnic Bahraich
Diploma in Electronics Engineering•  July 2017 - May 2019•  Percentage: 72
Sri Sai Inter College Lakhpenabagh Barabanki
Intermediate•  January 2015 - January 2017•  Percentage: 73
Sri Sai Inter College Lakhpenabagh Barabanki
Highschool•  January 2014 - January 2015•  Percentage: 83