Luis Francisco Contreras Gonzalez

Software Test Lead

IBM•  January 2022 - Present

Software Test Lead on multi-functional projects within the IBM Storage Systems Development with remote teams for the Spectrum Virtualize software that runs on the SAN Volume Controller (SVC), Storwize V5000 & 7000 and Flash System 9x00 products. Responsibilities including Performance analysis, Cloud testing, Data Reduction including De-Deduplication, Compression, Caching, Copy Services including Virtualization, Flash Copy and Global Mirror technologies and Easy Tier, ensuring system performance meets market expectations, providing guidance to the team through clear job role and responsibility definition and serving as an escalation point for critical issues and managing the outsourced vendor(s) relationship from engagement, statement of work, and invoicing to testing and deliverables, Identifying gaps and opportunities to improve quality, enabling agile teams focused on clients success, solve complex problems and help to develop the business and persons.

Consultant and volunteer collaboration

iSQI•  July 2022 - Present

Collaborator and consultant for the iSQI group, sharing information and knowledge regarding software testing worldwide in different formats such as articles, videos, and webinars. Built and developed online programming and helped with the online video presence of iSQI with more than 6000 followers. Writer on an article for the iSQI Magazine #9 which is viewed worldwide in digital form and distributed physically in Germany https://www.sq-mag.com/all-issues/sq-mag-no-9/ (free, just asks for an account). Writer on an article for the iSQI Magazine #12 which is viewed worldwide in digital form and distributed physically in Germany https://www.sq-mag.com/sq-mag-no-12/ (free, just asks for an account). Participated in the A4Q World Congress for an international audience.

Sr. QA Software Test Engineer/Lead Quality Engineer

QASource•  June 2018 - December 2021

Quality Assurance (QA) test engineer, performing manual, performance and automated tests, system integration, database and regression testing to ensure product quality identifying weak points and potential problems for different applications on Web, Desktop and Mobile(Android and iOS) platforms in the HealthCare domain and Salesforce Functional Testing.

Account Manager/Partner and certified instructor

The QA Testing Channel•  May 2018 - June 2021

Certified instructor partner of The QA Testing Channel, giving conferences and talks regarding Software Testing, Computer Science and software Engineering, Databases, among other various topics.

Quality Assurance Test Engineer

capgemini•  December 2016 - May 2018

Create/Update/Execute Test Cases for the Communication sector web applications using different tools such as HP-Quality Center. Defect management, quality control and project status. Identify project staff skill/knowledge gaps for the project and implement necessary training. Management: Lead, coordinate, Offshore and Nearshore Testing teams. Ensure Traceability and Coverage Testing: Plan and conduct the analysis, inspection, design, test, and/or integration to assure the quality for large and complex projects. Proactively identify, clarify and escalate risks. Sanity test execution and Defects Identification, also working closely with automation teams.

Software Engineer, QA data Analyst and performance

Softtek•  August 2015 - December 2016

International support for General Electric Turbines, remotely testing software and hardware, being in constant communication with engineering teams around the world using several applications such as Cisco Jabber, Skype for business and Outlook. Monitoring tools and Oracle DBs in order to ensure 24/7 uptime availability for critical software for electrical facilities and ensure security of the facilities and assets using oracle databases to extract and analyze data and network technologies for troubleshooting servers, administrating and working with tickets in the Servicenow tool.