Brian Rowland

IT & Software Development Specialist

Self-Employed•  June 2018 - Present

Utilize full range of technical expertise to provide customized IT, software development, and training services for a diverse range of clientele; consult with clients on the scope of services, formulate/establish action plans based on individualized technical needs, and initiate/execute within a predetermined timeframe. Technical Scope: C#, .NET Core 2.x, AWS, Entity Framework Core. Key Projects: • Blogs & Social Media: Conceptualized, developed, and launched a simple blog (using .NET Core 2.x, Entity Framework Core, and AWS) with social linkage designed to provide a single point of truth for social media managers. Key Achievements: • Infrastructure Development: Pioneered/executed the full-scope build out of a working infrastructure for a small-to-medium business in AWS. • Training & Development: Provided comprehensive technical training and orchestrated/led boot camps centralized on fostering technical aptitude/proficiency.

IT & Software Developer

CBTS Technology Solutions•  November 2018 - Present

Provide C# and .NET technical services for Disabled American Veterans as a contractor with Cincinnati Bell Technical Services. Oversee/execute all facets of web development for an existing case management system. Technical Scope: C#, .NET Framework 2.x, MVC, Entity Framework. Key Projects: • Case Management System: Conceptualized and developed new features for an existing application requested by the client using .NET Framework, MVC, and jQuery. Key Achievements: • High-speed Turnaround: Consistently kept project weeks ahead of schedule; providing much more time for QA and user testing and significantly fewer bugs in production. • Codebase Improvement: Reduced technical debt in all areas new features interacted with; ensuring that future updates were cleaner and faster.

Senior Applications Developer

Fifth-Third Bancorp•  January 2008 - March 2018

Spearheaded application development as technical lead for a broad range of incentive compensation and risk projects; oversaw administration and continued maintenance of over 35 applications, including ongoing debugging and upgrading procedures. Performed 24/7 on-call duties in rotation with my team. Technical Scope: C#. Key Achievements: • Performance Improvement: Successfully slashed monthly processing and manual effort from five days to two days through developing an application using C# that effectively leveraged an “edit distance” algorithm centralized on flagging similar referrals. • C# Proficiency: Minimized incident mean time to resolve (MTTR) as a result of strategically designing a simple version control system using C#. • Waterfall & Agile Methodologies: Transitioned multiple large releases from the developmental phase to production using waterfall and agile methodologies.

Command Center Analyst II

Fifth-Third Bancorp•  January 2005 - December 2008

Served as the acting supervisor and oversaw all aspects of day-to-day operations for a technical support call center; provided comprehensive training for all junior-level team members. Pioneered/led problem investigation/resolution and root cause analysis; oversaw complex network and device triage. Technical Scope: ServiceWare. Key Achievements: • ServiceWare: Instrumental in facilitating the development of a departmental knowledge repository in ServiceWare.