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Work Experience
Operations Engineer Intern
ESB ecars• January 2020 - October 2020
•Performed fault and complaint analysis to remotely troubleshoot public chargers. •Provided technical support to network customers and engineers through ticket resolution. •Created and provisioned 250 new charger profiles onto charger management system for ESB Network van fleet management. •Monitored performance of public car charging network and utilized Microsoft Excel to perform network analytic and KPI updates.
Education
National University of Ireland, Maynooth
Robotics and Intelligent Devices, BS• September 2017 - June 2021
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