Varsha Chitikaneni

Associate - Operations

WNS Global Services•  September 2021 - July 2023

Achieved 100% accuracy in processing 500+ bills monthly using Opus software, ensuring precise adherence to shipping instructions. Led daily operations, maintaining error-free email communication with 50+ customers, resulting in a 99% accuracy rate. Utilized Excel for rate sheets, handling 200+ entries daily with a consistent 100% accuracy rate. Implemented initiatives for a 20% reduction in processing time, saving 15 hours monthly. Generated and presented 30+ comprehensive reports monthly, contributing to a data-driven approach. Collaborated with cross-functional teams to foster a more data-centric approach in logistics operations. SKILLS : Excel , Email Communication, Accuracy and Attention to Detail , Collaboration, Efficiency Improvement, Problem-Solving