Charandeep Singh Makan

Sales Executive

Canadian Tier Financial Services•  March 2023 - November 2023

• Exceeded sales targets through strategic client acquisition and relationship management. • Demonstrated in-depth product knowledge, contributing to effective marketing collateral and Data Administrations. • Collaborated with cross-functional teams to implement successful sales strategies. • Provided exceptional customer support service, addressing inquiries and concerns to ensure high satisfaction levels. • Thrived in a dynamic environment, ensuring compliance with industry regulations and maintaining high professional standards.

Software Developer Intern

The PeerCircle App•  January 2023 - August 2023

• Successfully optimized PeerCircle's database, managing a substantial user data volume and achieving a 20% reduction in response time through query optimization. • Proficiently executed complex SQL queries for seamless data retrieval, modification, and maintenance, alongside implementing schema improvements that led to a 15% reduction in query execution time. • Collaborated on the seamless integration of SQL databases with the Django framework at PeerCircle, implementing Django models and migrations for consistent data management amid evolving application features. • Carry out robust data security measures, reducing the risk of breaches by 25%, and ensured data integrity through referential constraints and normalization, resulting in a 30% reduction in anomalies.

IT Analyst

HCL Technologies•  July 2020 - November 2021

• Actively contributed to troubleshooting and ticket management, resolving 90% of reported issues within established service level agreements (SLAs), ensuring seamless operations and minimizing downtime. • Implemented robust IT strategies: Spearheaded the development and implementation of IT strategies that streamlined processes, resulting in a 25% increase in overall system efficiency and responsiveness, positively impacting day-to-day operations. • Orchestrated the application of advanced analytical methodologies, leading to a 25% improvement in the interpretation of complex datasets and delivering pivotal insights for strategic decision-making. • Leveraged cutting-edge machine learning algorithms and statistical techniques, resulting in the development of predictive models that increased business intelligence accuracy by 30%, fortifying forecasting capabilities. • Demonstrated adept programming skills to efficiently cleanse, pre-process, and manipulate extensive datasets, achieving a 20% enhancement in data quality and integrity throughout the analytical lifecycle. • Pioneered the use of data visualization tools, such as Matplotlib and Seaborn, to craft compelling visual representations of analytical outcomes, facilitating a 15% improvement in conveying complex patterns and trends.

Humber College

Information Technology, MS•  January 2022 - August 2023

Majors: Data Science Computer Networks, Database and SQL, SQL Server Database Dev, Machine Learning, Big Data, Deep Learning, Business Intelligence, Oracle using PL/SQL, Data Analytics.