Purna Reddy Tadi
@chandrasekharr50
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Work Experience
System Engineer
Tata Consultancy Services•  February 2022 - Present•  Hyderabad
Analyzed service level agreement (SLA) data pulled from ServiceNow, performing data cleaning, manipulation, and validation in Microsoft Excel to ensure accuracy and completeness for decision-making. Created and automated reports and interactive dashboards in Power BI and Excel to visualize SLA breaches, system performance metrics, and client issue trends for upper-level management and stakeholders. Utilized SQL queries to extract, filter, and aggregate large datasets for deeper insights into application performance and issue resolution efficiency. Collaborated with internal teams to identify patterns and root causes from system logs, leveraging data analysis to improve client experience and minimize application downtime.
Education
Aditya College of Engineering and Technology, Surampalem
Bachelor of Technology (Mechanical Engineering)•  July 2016 - September 2020•  CGPA: 6.87
Narayana Junior College, Anaparthi
Intermediate (Class XII)•  June 2014 - February 2016•  CGPA: 9
Zilla Parishad High School, Kuthukuluru
Matriculation (Class X)•  June 2012 - May 2014•  CGPA: 6.7
