Carlos Daniel Cárcamo Sepúlveda

Analyst NOC FO Monitoring operator 1

Adecco•  March 2022 - Present

- Experience in front office operation of Tigo mobile CORE network. - Monitoring and first level management in: o CORE Teams: HSS, STP, CG, vSPS, PCRF, MSX, UMG o PS and EPC CORE: SGSN, USN (MME), UGW (PGW-SGW) o Service SMS, USSD and SMPP accounts. or VoLTE: SBC, IMS - Assembly and interpretation of layouts for voice, data, VoLTE and SMS services. (VLR exchanges and interconnection, UMG, UGW, USN, ATS, SBC) - Knowledge of mobile network protocols: or SS7, Gb, Iu, S1, X2, MAP, CAP, Diameter, Gi, SGi, SIP - Knowledge of portability and signaling, for mobile services. - EIR – Black lists for the mobile network - Knowledge of DWDM and SDH transmission. - Knowledge of datacom services, MPLS Tigo network, with basic routing management of NE-40 and CX600 network elements. - Management of applications: o Comprehensive consultation or service desk or U2000 or U2020 o LMT- iLMT and LMT Enhanced or Taoli - Initial discards of mobile navigation, voice, VoLTE and SMS failures. ● Participate in maintaining stability and solving problems in the voice and data network from the CORE area for national mobile services such as M2M, national and international roaming, interconnection routes with other operators. ● Participate in the supervision of the operation of the mobile network infrastructure. ● Participate in the detection, diagnosis and solution of failures. ● Participate in the analysis of events and emergency conditions that affect the mobile network, and execute contingency plans. ● Generation of KPI performance reports. ● Generation of daily, weekly and monthly reports on the stability of the network. ● Make reports of national and international traffic carried out periodically. ● Address claims from international operators, clients of TIGO-UNE and ORBITEL associated with UIFN, ITFS services.

Technical area coordinator

INGENIERIA Tics•  December 2021 - March 2022

Job functions: Coordinate, schedule and execute the activities of the working groups to finally achieve the planned objectives. Prepare work schedules. Supervise the tasks assigned to the team. Support the work teams in the development of their activities. Results report generation. Technical personnel training. Audit works in progress. Configuration of transmission protocols in router and switch

IT specialist

energia y telecomunicaciones (E&T)•  March 2021 - November 2021

Functions of the position: consulting in the design and maintenance of telecommunications networks, implementation and maintenance of telecommunications systems in radio frequency technologies, fiber optics, wireless systems, structured cabling, configuration of LAN and WAN networks, configuration of router transmission protocols and switch, design and configuration of CCTV security systems and automation (internet of things), configuration in cisco and unifi networks.

lead technician

emtelco•  June 2014 - March 2021

Functions in charge, preventive maintenance of telecommunications networks, HFC technology, xDSL, copper, satellite, fiber optics, management: diagnostic configuration of data transmission equipment, data network administration, routing protocols, terminal equipment configuration, cabling installation structured, data network protocols, 4G LTE mobility, WI-FI networks, active and passive optical networks, WAN and LAN networks, IP telephony. Attention to corporate B2B clients