Thomas Calero Villalobos

Software Engineer

Novitec Consultores•  August 2022 - Present•  Remote

- I led teams as a technical lead, making critical decisions regarding security, design, and system architecture to ensure robust and scalable solutions. - I proposed innovative solutions using technologies managed by the company, driving technological advancements and efficiency. - I asssisted with the cybersecurity diagnostics of a customer, identifying vulnerabilities and recommending improvements. - I optimized core systems within the company, improving performance and reliability. - I developed B2B and B2C applications for connecting clients' proprietary systems with SAP, enhancing their integration and operational efficiency. - I created B2B applications that connected various eCommerce platforms with SAP, streamlining the sales and inventory processes. - I created custom SAP AddOns tailored for clients such as hardware stores and customs agencies, and improved an AddOn that connected to Costa Rica's electronic invoicing system. - I helped improve support response and customer service, reducing the number of support tickets and increasing customer satisfaction, thereby enhancing the company's image. - I worked on both an offline and online project for a hardware store, which collected data from the SAP cloud and synchronized invoices or quotes with SAP when internet services were available. The system also generated reports.

Instituto Tecnológico de Costa Rica

Cybersecurity, Technical Certificate•  July 2023 - July 2024•  Percentage: 98.6

During my academic journey, I honed my proficiency in employing technological tools, processes, and procedures to proactively prevent and detect anomalous behaviors, ensuring the protection of an organization's data, assets, and personnel. This program provided me with the expertise to adeptly identify cutting-edge information security solutions, comprehend the intricacies of preventive analysis within enterprise systems, and apply principled incident management. I am now well-equipped to offer consultation and guidance to companies, aiding them in adhering to prevailing protocols and regulations to establish robust information security practices.

Universidad de Costa Rica

Business Informatics, BE•  March 2018 - December 2022•  Percentage: 84

Activities and societies: Institutional symposium. Community work creating an administrative and informational website for the Colegio Técnico Profesional de Pococí. "Tutor and faculty assistant for the course." The Business Informatics program has empowered me with the skills to analyze, design, and program systems. It has also honed my abilities in planning, controlling, and overseeing information management within a company or institution. This not only enables me to actively contribute to complex projects but also to lead applied multidisciplinary research.

Colegio Técnico Profesional de Pococí

Computer Information Systems, Support Technician•  February 2015 - December 2017•  Percentage: 90

Graduated as a middle-level technician in computer support provided me with a solid understanding of the fundamentals of computer operations. It also equipped me with the knowledge for electronic device repair. Additionally, this program covered the basics of computer networks, contributing to a deeper understanding of IT and its implications.