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Work Experience
Encompass Admin
New American Funding•  April 2024 - Present•  Remote
I currently oversee the configuration and customization of the Encompass loan origination system to align with our organizational needs. I ensure system integrity, manage user access, and provide technical support to maintain seamless operations. I collaborate with various teams to implement system upgrades and enhancements, delivering feedback and generating reports to monitor and improve system performance.
Junior Encompass Admin
New American Funding•  August 2022 - April 2024•  Remote
I effectively prioritized projects and tasks for implementation, troubleshooted support tickets, and assisted in backend development for loan origination software to meet business needs. Additionally, I researched enhancements and changes within applications and performed assigned duties with precision and efficiency.
Encompass Admin Intern
New American Funding •  May 2022 - August 2022•  Remote
I completed tickets related to the Encompass Mortgage Software, including tasks involving Business Rules, Agile Web development, and Scrum methodologies. I also implemented plug-ins and provided comprehensive documentation to ensure clarity and functionality for team members and stakeholders.
Education
University of Missouri - Columbia
Information Technology, Bachelor of Science in Information Technology•  August 2023 - Present
Clubs: MCA, TEAM, First-Gen, Missouri Hacks