Badges
Certifications
Work Experience
Software Quality Operations Associate
Cognizant Technology Solutions•  August 2023 - November 2023
- Analyzed autonomous driving events experienced by real customers and triaged software bugs for quality assurance - Investigated user feedback and coordinated with associates to identify major cases requiring further assessment - Maintained documentation of significantly recurring driving events for other teams to consult and develop solutions
Waymo EngOps Senior Operations Associate
Akorbi•  February 2023 - August 2023
- Mentored junior associates to develop their familiarity with triaging tools and improve their work productivity
Waymo EngOps Operations Associate
Akorbi•  January 2022 - February 2023
- Performed root cause analysis for controlled tests of driving operations and notified the appropriate teams of technical issues to evaluate
Education
San Jose State University, San Jose
Software Engineering, BS•  August 2017 - May 2021
Skills
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