Brandon DiCicco

Senior Software Engineer

Salesforce.com•  February 2024 - Present•  Indianapolis, Indiana

Performed validation of Services on first party data center and HyperForce Marketing Cloud production stacks. Lead engineer implementing Data Deprecation process in SQL Server for Marketing Cloud Send-Log clients resulting in over 100 billion records deprecated.

Software Engineer

Salesforce.com•  November 2019 - February 2024•  Indianapolis, Indiana

Implemented metrics within C# code to measure quality and performance. Developed Splunk alerts and dashboards for monitoring service health. Triaged issues and took ownership of customer facing problems during on-call rotation. Supported onboarding services for a key strategic initiative to extend Marketing Cloud into new markets over the next 5 years.

Associate Software Engineer

Salesforce.com•  September 2018 - November 2019•  Indianapolis, Indiana

Worked in an agile scrum team responsible for sending millions of personalized messages per month. Developed automated API tests to execute daily in TeamCity to provide insights on code quality. End-to-End Testing for MobileConnect SMS API platform.

Software Quality Engineer

Salesforce.com•  September 2015 - September 2018•  Indianapolis, Indiana

Started as contractor and converted to full time March of 2016. Manual testing and helped design and create hundreds of Test Cases for 3 different Mobile Channels (SMS, Push, and OTT).

Software Engineer

hc1.com•  January 2015 - September 2015•  Indianapolis, Indiana

Assisted team members on wide range of testing for UX, Integration, Database and Web Services to report the status hc1 product quality to Director of QA and invested stakeholders. Helped process of over $700,000 of orders from ChannelAdvisor API to point of-sale system Integration.

Software Quality Assurance Engineer

hc1.com•  January 2013 - January 2015•  Indianapolis, Indiana

Conducted regression tests for the hc1 cloud application, mobile, and web services, maintaining high standards of performance and functionality. Collaborated with developers to discuss code changes and risks to application reliability.

Solutions Architect

hc1.com•  January 2012 - January 2013•  Indianapolis, Indiana

Integrated Healthcare Information Systems to hc1.com CRM Platform.