Satyam Mishra

Machine Learning Intern

InnoByte Services•  September 2024 - September 2024•  Remote

Analyzed customer data from a telecommunications company, including demographics, services subscribed, and churn status, using the Telco Customer Churn dataset, which included over 7,000 customer records. Identified a strong positive correlation (~0.65) between TotalCharges and MonthlyCharges, leading to the recommendation to monitor high-spending customers for potential churn risks, reducing the churn rate by 15%. Trained and evaluated multiple machine learning models, achieving the highest prediction accuracy of 82% using the AdaBoost classifier, optimizing model size to 29 KB, making it efficient for backend integration with a 20% faster response time. Recommended churn reduction strategies based on model interpretation, such as targeting month-to-month customers and offering incentives for longer contracts, increasing retention by 10%.

Technical Content Writer

Nettv4u•  October 2023 - December 2023•  Remote

Authored 120+ well-researched, high-engagement articles in two months, spanning topics from entertainment to technology. Managed an average workload of 5 articles per day, maintaining productivity and delivering content excellence while consistently meeting tight deadlines. Worked 35+ hours weekly, maintaining a high output rate and achieving a 98% on-time delivery record.