Ben Dang

Software Developer

Thiesis Inc•  June 2023 - January 2024•  Chicago, IL

Leveraged Redis Cloud for data caching and session management to optimize performance, reducing database read requests by 90%. Improved user engagement by 60% using Redis atomic operations for precise, real-time tracking of user activity streaks on the platform. Implemented Redis Pub/Sub as a messaging queue to efficiently handle high-concurrency write requests, reducing system write latency by 70%. Developed a SaaS solution for university professors, utilizing Redis key-value data structures for efficient data storage and retrieval, resulting in a 75% reduction in attendance-tracking time. Integrated Biometric Authentication and Bluetooth Mesh networks, increase attendance accuracy from 75% to 95%, leading to improved data reliability and operational efficiency. Collaborated with a diverse team of 10+ university professors to develop and deploy the application, resulting in a 25% increase in teaching and learning productivity as reported by faculty surveys.

Data Analyst

Communify App•  September 2022 - June 2023•  Chicago, IL

Transformed 30,000+ onsite student interactions into actionable insights using Excel, MySQL, and Python. Analyzed user engagement to achieve a 15% increase in user retention by addressing key drop-off points. Presented findings to the DePaul, Loyola, and UIC boards, resulting in the adoption of new user strategies that led to a 15% increase in user acquisition and a 20% improvement in on-campus engagement metrics. Achieved a 50% reduction in report generation time by implementing automated reporting processes with MySQL and Python, facilitating timely delivery of insights to stakeholders for informed decision-making.