Balamuri Venkata Praveen
@balamuri_p
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Work Experience
Software Developer
HCL Technologies•  October 2017 - Present•  Chennai
Involved in application development & enhancement, service delivery in telecom domain. Expertise in PLSQL/SQL, Python, SPLUNK, and TIBCO. Performed Production Monitoring, trouble Shooting the issue and checking the log at Process level. Formulating training courses, contents and materials at global level of course and standardize scope of training and deliver in a professional manner.
Software Developer
Verizon, US•  July 2023 - Present•  US
Supported VZI OPS by delivering excellent customer support, troubleshooting using Kibana log or oracle database. Involved in bug fixing and improving product training delivery.
Software Developer
T-Mobile, US•  October 2017 - July 2023•  US
Provided excellent customer support by assisting customer inquiries and resolved complaints. Performed standby service support respond to customer or reginal service call.
Education
JNTU, Anantapur (Jawaharlal Nehru Technological University)
Computer Science, B.Tech•  July 2011 - May 2015•  Percentage: 68
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