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Work Experience
IT Helpdesk Support
PT Etana Biotechnologies Indonesia•  April 2024 - Present•  Jakarta
- Handling complaints from users - Ensuring the company's infrastructure operates properly, such as laptop, printer, network, server, CCTV, etc. - Diagnosing and resolving hardware and software issues - Addition : Build automation script to handle data input from Gmail to server database with Python.
Education
IPB University
Information Technology, SKomp•  November 2016 - November 2024•  GPA: 2.22