Avika Garg

India

@avika_garg0111

Badges

Sql

Certifications

Work Experience

  • Domain Support Specialist

    Ericsson India Global Services Pvt. Ltd•  March 2020 - Present

  • Associate Engineer

    Telefonica UK•  October 2022 - February 2023

    Experienced working on a Real Time Network in a timely manner and handling various tasks simultaneously. Follow up - on ongoing ticket for timely closures within SLA.

  • Assistant Engineer

    Vodafone Germany•  March 2020 - September 2022

    Network Alarm Monitoring and working as a Tier 1 Engineer. Creation of trouble ticket and ticket follow ups towards the resolution. Handling Process oriented work, Operational Call and Email.

Education

  • Meerut Institute of Engineering and Technology, Uttar Pradesh

    Bachelor of Technology in Electronics and Communication•  January 2015 - January 2019

  • Meerut Public School For Girls, Meerut

    Class XII•  January 2014 - January 2015

  • Meerut Public School For Girls, Meeret

    Class X•  January 2012 - January 2013

Skills

Power BI
Excel
MS Office
SQL
Python