Ashutosh Tiwari

Premium Customer Support Associate

Cogent E-Service•  February 2024 - August 2024•  Noida

Provided assistance to customers by verifying their details and raising new tickets regarding their VOC (Voice of Customer), which could involve complaints or installation issues related to new products.

Admission counsellor

•  January 2024 - January 2024

Involved in one to one interaction with student and their parents about admission process, fees and our academic activities and course structure.

Tutor

•  January 2019 - January 2022

Provided academic assistance for students and handled their lesson plan. Provided one to one solution regarding their problem and assisted them with solution.