Aryan Kakran

TECHNICAL SUPPORT

Salescode.ai•  July 2024 - Present•  Gurgaon

Issues Reporting & proficient in clearly summarising the issues on daily basis. Monitoring Tools: Regular monitoring & Reporting of found Issues through Third-eye, Slack alerts and Jenkin’s. Timely response to issues and queries -Demonstrating high level of responsiveness and Support as per agreed response time/SLA

BUSINESS ANALYST INTERN

ISOURCE•  September 2023 - January 2024•  Dwarka, Delhi

Facilitated meetings, Implementation and testing of new systems & processes. Develop and maintain documentation, process flows, and functional specifications. Collaborated with stakeholders to establish clear project requirements and scope, resulting in a streamlined development process that reduced time and enhanced cross-functional communication.