अमित कुमार

SRE

Genpact•  December 2022 - Present•  Bengaluru

Aligned with one of the most prestigious global FinTech client, assisting with Azure and On-Prem Production Support. Working around Autosys, Gatekeeper, Kafka, MQs, Snowflake, Databricks, Azure Cloud, Prometheus, Splunk, GitHub Actions.

Cloud Administrator

Software Education and Research Pvt Ltd•  July 2022 - November 2022

Technical monitoring for Election for our client State Election Commission, Bihar (a) Bio-metrics based Authentication, (b) AI based live OCR, (c) live monitoring of all Cloud based resources (AWS, Azure, SDC) at State Command Center. Cloud Integration for all web/mobile Apps developed for Nagar-nikay Election 2022 (AWS - Rekognition, S3, EC2 servers; Azure – Windows Servers, Hosted Apps) Contributing in Load balancing strategy formulation for SDC hosted resources. Backup management for SDC Windows servers and SQL DB instances. Implementation of cloud solutions – WhatsApp Business API Webhook hosting using CentOS 9S (SDC),

Infrastructure Administrator

Stribon Technologies Pvt Ltd•  September 2020 - June 2022

Project Infrastructure requirement analysis, Assisting application on-boarding, scale-set determination, POC review. Performance Monitoring, preparing IaC modules using Terraform, Handle L2 escalations for issues with - IAM, WAF, Load balancing, Routing, DNS miss-configurations. Reviewing existing Infrastructure for possible simplification, CSPM by evaluating current posture against CIS Benchmarks using SIEM tool MS Defender and remediation. VA (Defender, Nessus, Lynis) & Patching. Cloud IAM Architecture design and implementation for AAA. Weekly Reports for - Project Migration status, Application performance, Scale-set utilization, monitoring Performance / Security Event logs, documentation, and sharing notables with internal and external stakeholders (SPOC), maintaining GIT repo for IaC modules, Reviewing/Updating project documentations.

Sr Executive LDM

NIIT Ltd•  November 2016 - September 2020

Work included several aspects of Product initiation, usage and troubleshooting. Coordinating Train-the-Trainer, and Support throughout the customer service period as being first point of contact for allocated customer base. MS Azure Live Product (niitnguru.com) Issues identification, Reporting and Follow up with internal Dev team for resolution via phone/email & ticketing system. Access Admin for allocated Client based IAM & MFA, Access Issues resolution, User content mapping. Customer Subscription License extension & renewal. Continuous product usage monitoring, optimal usage reports generation and discussion (quarterly) with internal stake holders as well as assigned customer base. To support Product Team by contributing in and reviewing Training Materials, Course ware, and coordinate with the Dev Team for Issue Resolution within 24 Hrs TAT.

Server Engineer

Hubnet Techologies Pvt Ltd•  November 2014 - November 2016

Rack mounted Server, Switch and Router (Cisco) Installation and configuration, integration, troubleshooting for Route table, ACL. Server Hardening using Lynis tool, Port scanning and management. Network & Security Logs aggregation, monitoring and analysis. VA and patching, RCA. SSH Key Management, Cisco Network (L4) Firewall setup and configuration. Linux - CentOS 7 – Installation, Users & Groups configuration, File System access Permissions, Firewall Access Control List, Updates, SSH, LDAP Clients, Agent deployment, LAMP Stack preparation. Windows - Server 2012 – Installation, Configuration and Troubleshooting – Active Directory, Domain Controller, Active Directory Federation Service, Group Policy Conflicts.