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Senior Sales Engineer
Infobip Ltd• April 2022 - Present
• Manage key opportunities and provide technical presales support: product evaluation, project qualification through RFP/RFI response, creating solution proposals, conducting compelling solution presentations, leading live software demonstrations and proof of concepts, and closing deals to a technical win. • Understanding client’s business, knowing exactly which products can help them evolve their business • Identify new and innovative use cases for products and solutions. • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility and project delivery on – time. • Create, develop and own technical relationship with customers, while working efficiently with internal teams: Sales, Marketing, Professional Services, Project Management and Legal. • Community of Practice: Practitioner. Work cross-functionally with Product Owners to manage customer feedback and feature requests, to communicate client needs with the R&D for future enhancement, and to collect and document competitive intelligence.
Sales Engineer
Infobip Ltd• October 2019 - March 2022
Sales Engineers are a front face of all technical teams in Infobip. This enables me to have full picture of business process, from working with developers, product development, sales experts, implementation teams and enterprise clients. As an Enterprise Sales Engineer, I provide technical support to clients and to our team as part of the sales process by designing and delivering solutions, proof of concept demonstrations, and consulting sales team on technical aspects of the opportunities. Acting as a Technical Lead I ensure smooth integration between clients and Infobip by successfully coordinating all technical teams involved (both internal and external).
Education
United International University (UIU)
Computer Science & Engineering, MS• February 2019 - June 2022
Khulna University of Engineering And Technology
Computer Science & Engineering, BS• February 2008 - September 2015
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