Aradhana Singh

Assistant System Analyst

Tata Consultancy Services Ltd•  March 2022 - Present

Working as a Support Executive, BTG DM&MT-J&J 1.4 for client, Johnson &Johnson • Service in practice: ADM with sub service: Application Support & Maintenance • Providing technical support & maintenance for the Application by following Agile methodology • Technology in use: Workday Payroll, Webmethods, Core Java, GUI &RichClients: AB Initio, IBM Rational Functional Tester • Providing technical support and maintenance for the Application Page 2 • Working in AWS for Johnson & Johnson • Implementing webmethods in form of case studies. • Using SQL to resolve client’s issue • Working on various application like Artwork, Concerto, Asset Management, etc. • Working in QA, IT-Dev and PROD environment for respective applications • Resolving and closing tickets and incidents on time

Sales Analyst

Kellogg's•  October 2020 - March 2022

Worked as analyst to analyze market potential for my product using SQL, Tableau and Excel, leading to 31% territory growth • Created Dashboard using excel to highlight the performance of my territory and identify the area of improvement. • Developed root cause reports to address problems with customer conversions, successfully revealing insights that boosted conversions by 36% • Analyzed brand wise sales from raw excel data using SQL and identified the highest vs lowest contributing brand using Tableau dashboard, while determining the ways to increase the sale of low selling SKUs • Suggested to launch LPU for newly launched brand by market survey and analysis • which resulted in increased awareness of the product along with increasing demand • Has been awarded with Best performer East region consecutively for Nov’21 & Dec’21 • Onboarded new distributor by proper research and survey. Streamlined the operation in the span of 2 months.