Anurag Singh

Technical Lead

Paytm•  April 2023 - Present•  Noida

Paytm Payments Bank • Led, designed and developed the Operation Risk Service, resulting in complete automation of action taken. on risk profiling of customers, which agents previously handled. • Led the design, development, code review for new technology adoption, technology upgrades, Micro-service and database revamp, achieving 25% performance improvement, 30% cost reduction and improved scaling. • Worked on reconciliation and reporting module to identify gaps and discrepancies in implemented business processes, and proactively addressing and rectifying them resulting 50% faster identification and resolution. • Led the On-Call initiative, enhancing our monitoring and alerting systems through development, code reviews and dashboard optimisation along with proactive issue detection and rapid resolution, resulting in service reliability, and an increase in response times by 40% along with 99.9% system uptime. Paytm Money Ltd • Enabling monitoring and AI tools to enhance day-to-day tech implementation for the team, aiming for more scalability and stability (99.99% uptime) through development work, dashboard and alerting revamps.

Senior Software Engineer

Paytm Payments Bank•  August 2021 - March 2023

Paytm Payments Bank • Involved in the design and development of chequebook flow for CASA. • Orchestrated the architectural overhaul of Product Services and Order Management to scale for 3x, optimize performance (uptime increases by 20%) at the same time making adaptive to diverse changes. • Led CASA flow enhancements and Cassandra optimization, streamlining application processes and connectivity, resulting in improved data handling and 50% increase in responsiveness.

Software Engineer

Paytm Payments Bank•  July 2019 - August 2021

Paytm Payments Bank * Worked on the design and development of APIs and Microservices. * Worked on AWS to DC migration mainly for cost reduction (saved approx. $70k with AWS cost optimizations) and compliance needs. * Worked on integration of monitoring and APM tools i.e. Grafana and Pinpoint in applications. * Implemented SonarQube for code quality analysis, reducing bugs and vulnerabilities to zero, and significantly improving code health and performance.

Analyst Intern

Nokia Networks•  May 2018 - July 2018

Developed a product that automates the work done by the core engineers.