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Work Experience
Student Lab Instructor and Grader
Rochester Institute of Technology•  August 2023 - Present
• Assisted in lab sessions and graded assignments for courses: CSCI 141 - Computer Science I, CSCI 261 - Analysis of Algorithms. • Delivered weekly lab sessions to groups of 10-12 students on topics around programming & algorithms in Python. • Evaluated and provided feedback on 200+ programming homework assignments and projects.
GCCIS Technical Worker
Rochester Institute of Technology•  August 2022 - May 2023
• Provided technical support for 20+ lab computers utilized by 500+ students, resolving over 100 H/W and S/W related issues. • Responded to 40+ IT help desk tickets, providing solutions within 24 hours and achieving a 90% customer satisfaction rating. • Contributed to design and testing for LabOps v2 operations system coded with Angular.
Senior Software Engineer
HSBC•  July 2019 - June 2022
• Worked in IT Infrastructure Delivery where I participated in the agile development of automation solutions to streamline IT infrastructure and end-user services leveraging DevOps tools including Git, Jenkins, and JIRA. • Designed, built, and supported 3 Web and 10 Windows applications, 5 RESTful APIs, 15 PowerShell scripts, and over 5 SCCM Wrappers, leading full stack development from gathering requirements through deployment. • Programmed a user profile migration tool that over 300K employees adopted to sync settings across systems, reducing onboarding time by 40%. • Independently engineered an asset health checking application used to remotely monitor and fix over 100 client devices simultaneously. • Automated software packaging process using C#, cutting packaging time in half, and reducing support ticket volume by 20%.
Education
Rochester Institute of Technology, Rochester
Computer Science, MS•  August 2022 - Present
CGPA: 4.0/4.0 (Graduate Scholarship) Aug 2022 - Dec 2024 (Expected) Coursework: Analysis of Algorithms, Intro to AI, Intro to Big Data, Intro to ML, Computational Geometry, Big Data Analytics
PICT, Pune (Pune Institute of Computer Technology)
Information Technology, BE•  August 2015 - May 2019
CGPA: 8.70/10.0 Coursework: Data Structures, Object-Oriented Programming, Design and Analysis of Algorithms, Computer Networks, Operating Systems, Database Management Systems, Software Engineering, Distributed Systems, Cloud Computing.
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