anju k peter

Senior Manager

HDFC Bank•  July 2024 - October 2024•  Chengannur

Setting sales goals for the sales team, ensuring that they are met. Look for areas for improvement by analyzing the reports that the supervisors and other senior members from various departments have submitted. Observe policies and procedures. Utilize the risk management framework to proactively identify and manage risk in the company, product, and service transaction. Providing the best possible customer service in all your deeds and interactions. Treat every consumer fairly and equally.

Manager

Indian Overseas Bank•  September 2021 - March 2024•  Coimbatore, Tamil Nadu, India

Covered daily business requirements with well-organized schedule and properly delegated assignments. Supervised teams and provided clear objectives and consistent performance-oriented policies. Maintained professional, organized, and safe environment for employees and patrons. Accomplished multiple tasks within established timeframes. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Successfully managed budgets and allocated resources to maximize productivity and profitability. Won Banks incentive scheme thrice in a year for achieving the allotted targets.

Assistant Manager

Indian Overseas Bank•  July 2013 - August 2021•  Kerala, India

Helped senior managers run smooth operations by independently handling day-to-day requirements. Improved customer relations, maintained brand loyalty and recaptured lost revenue opportunities. Maintained operational performance by skillfully handling opening and closing tasks. Monitored cash Intake and deposit records, increasing accuracy and reducing discrepancies. Completed regular inventory counts to verify stock levels.

Assistant Professor

St Thomas College of Engineering & Technology•  June 2012 - May 2013•  Chengannur, Kerala, India

Helped students explore topics in-depth with assignments, projects and class discussions. Maintained office hours for student support and offered additional remote assistance with complex questions. Broadened student knowledge of textbook topics with in-depth lectures.

Lecturer

Sree Buddha College of Engineering for Women•  December 2011 - April 2012•  Pathanamthitta, Kerala, India

Promoted critical thinking, personal development and commitment with custom lectures and assignments. Supervised student research projects, Internships, or practicums as required by program's requirements. Assessed student performance through assignments, examinations and presentations.