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Certifications
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Work Experience
Data Analyst
iO-Sphere•  November 2024 - Present•  London, UK
Completed a 10-week programme focused on technical, business, and professional skills through hands-on experience, gaining proficiency in SQL, Excel, and Power BI. Analysed datasets from Prism (a simulated e-commerce company) to improve operational efficiency by 15% and solve business problems like optimising inventory management and enhancing customer retention, resulting in a 20% increase in data accuracy for decision-making.
Sales Operations Manager
FA Solutions Ltd•  July 2022 - November 2024•  London, UK
Increased lead generation by 30%, automated Salesforce processes to improve efficiency by half, and integrated Configure Price Quote functionality, enhancing sales operations. Orchestrated marketing events, driving a 50% increase in pipeline leads, and developed cost-saving strategies to expand the sales pipeline.
Inside Sales Analyst
SteelEye•  January 2021 - July 2022•  London, UK
Analysed sales data in HubSpot, generating reports that boosted sales team efficiency, increased revenue by 20%, improved customer satisfaction by 40%, and enhanced lead conversions by 20% through targeted email campaigns.
Software Engineer Bootcamp
Founders and Coders•  March 2020 - January 2021•  London, UK
Developed web development skills in HTML, CSS, and JavaScript through intensive collaborative coding training.
Education
Animas Centre for Coaching
Other, Diploma in Transformational Coaching•  April 2024 - October 2024
ALLWOMEN
Data Science, Data Analytics Foundations•  January 2023 - March 2023
Northwood University
Business Administration, BBA in Hospitality Management•  September 2012 - February 2013