Alina Tincu

DWH Developer

PwC Romania•  January 2024 - Present•  Remote

Develop and maintain DWH solutions (Teradata). Develop test cases, unit tests, and integration tests and perform necessary application testing to ensure code quality and adherence to requirements/standards. Collaborate with business analysts, developers, and QA in an Agile development process to ensure effective communication among all stakeholders. Troubleshoot software issues to determine root causes and provide solutions.

Business Intelligence Developer

CERVED CREDIT COLLECTION S.P.A.•  April 2017 - January 2024•  Cluj-Napoca

Work with analysts and report requestors to understand data needs. Translate business needs to technical specifications. Use reporting tools to develop new dashboards, reports and visualizations (SSRS, PowerBI, Tableau). Modify existing reports as needed (SSRS, PowerBI, Tableau). Design and development of ETL processes to load Data Warehouse (SSIS). Maintenance and Optimization of Existing ETL processes and data model (SSIS). Develop and execute database queries, views, stored procedures (SQL Server Management Studio, Oracle). Achieve performance improvement in reducing response time of queries by rewriting and tuning SQL statements. Experience working with Jira, GIT.

Help Desk Coordinator

CERVED CREDIT COLLECTION S.P.A.•  November 2016 - April 2017•  Cluj-Napoca

Analyze performance of Help Desk activities and documented resolutions, identify problem areas and devise and deliver solutions to enhance quality of service and to prevent future problems. Monitor and test fixes to ensure problems have been adequately resolved.

Information Technology Support Staff

Recus SPA•  August 2011 - November 2016•  Cluj-Napoca

Assist with setting up and troubleshooting users accounts. Establish accounts for new users and assist with password or login problems. Set up users' accounts and profiles and deal with password issues. Responding in a timely manner to service issues and requests. Importing source data from multiple file types (csv, txt, xls, xml etc). Uploading, updating and validating data into internal management systems. Mass uploading and extracting data/documents. Collaborating with account managers in creating data and work flows according to client needs and specifications.