Ajay Patel

Software Engineer

Ernst & Young LLP•  March 2019 - April 2021

Consultant – Senior Developer & Team Lead, Performance Improvements (PI), Advisory Division - Serviced 4 major clients as a Senior Developer and team lead of 15 members by designing and implementing solutions for 300+ core business processes in crunched timelines resulting in a project expansion and a renewal of clients’ accounts for subsequent years. Also mentored, trained, and supervised the team for efficiency. - Analyzed and re-designed over 3000+ manual processes for RPA candidacy.

Software Engineer

Caterpillar Inc. •  August 2015 - March 2019

IT Analyst I – Senior Developer & Technical Architect, Cat Parts & Logistics Division(December 2016 to March 2019) - Developed end-to-end processes for divisions such as Enterprise Warehouse Management, Human Resource, Finance, Logistics, Shared Services, and CRM resulting in 8 FTE worth of savings. - Formed an RPA Infrastructure team to build, maintain, and enhance existing architecture which resulted in annual cost savings of approximately 35%. - Spearheaded a crowdsourcing campaign by launching a website for subject matter experts to provide SOPs for RPA implementation resulting in 200+ additional process conversion benefiting 12 teams. - Co-developed a website displaying information and stats to assist warehouse managers for efficient manpower allocation leading to estimated benefits of $1.8 Million per 1% productivity growth across 18+ warehouses globally. Associate IT Analyst – Service Oriented Architecture (SOA) Infra – COE Division (August 2015 to December 2016) - Created and supported multiple SOA environments such as IBM BPM, AKANA API Management, WSRR, WPS, ESB (Enterprise Service Bus), and Denodo Data visualization resulting in 12% increased uptime. - Built 35+ SOA environments and supported 250+ servers owned by 19 teams across 9 divisions. - Created an analytical dashboard for tracking KPIs using RESTful APIs, ASP.net, JavaScript, and Introscope Tool.

Carnegie Mellon University, Pittsburgh

Computer Information Systems, MS•  May 2021 - August 2022

- Master of Information Systems Management - (Current GPA: 3.95 / 4.00) - Courses: Web Application Development (17637), Object-Oriented Programming in Java (96712), Distributed System, Data Science and Big Data (95885), Database Management (95702), Introduction to Machine Learning (10601), Data Focus Python, Telling Stories with Data - Graduate Teaching Assistant: Distributed System (95712), Advances in RPA