Aishwarya Kolipaka

Graduate Engineer Trainee

HCLTech•  December 2023 - Present•  Bangalore

Overseeing and managing the complete lifecycle of data center operations with 99.99% system uptime. Utilizing Moogsoft and Zabbix Console for advanced real-time infrastructure monitoring. Administering snapshots through Zabbix Console and vCenter to ensure data integrity and system reliability. Enhancing incident management workflows with ServiceNow, achieving a 30% reduction in MTTR. Raising service requests for Zabbix Myxalytics via the Service Request Portal and generating daily reports. Leading the deployment and management of virtualized environments using vCenter, improving resource allocation by 25%. Developing and implementing disaster recovery strategies, reducing recovery time objectives (RTOs).