Agnel George
@agnelgeorge5459
Associate Analyst
Personal Information
Badges
Certifications
Work Experience
Client Services Executive
ShipThis•  October 2024 - Present
Assisting on Client On-boarding. Configuration of clients into the product. Analyzed data for smooth integration and system performance. Using SQL queries to check for data anomalies. Bridging the Gap between the Clients and the R&D team and providing insights on client requirements. Suggesting Product improvements based on client meetings. Basic understanding of JavaScript to help with client customization.
Associate Product Support Specialist
WiseTech Global•  September 2022 - September 2024
Performed data analysis and manipulation using SQL. Strong command of SQL for data analysis and manipulation. Providing Training to Users. Creating weekly reports for clients using Tableau. Handling tickets raised from Jira, Salesforce etc. Identified inefficiencies and anomalies in customer data. Onboarding new clients and providing customizations based on their requirements. Trained and mentored several newly joined team members.
Education
Christ University, Bangalore
Business Administration, BBA- Specialized in Business Analytics•  January 2019 - January 2022•  CGPA: 8.42
Sacred Heart Convent School, SGNR
Commerce with Mathematics•  January 2018 - January 2019•  Percentage: 88
