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Work Experience
Account Manager
ISEGHALAL•  March 2021 - Present•  New Delhi, India
Spearheaded client account management, ensuring consistent service delivery and customer satisfaction. Facilitated cross-functional coordination to meet organizational objectives and enhance client relationships. Implemented data-driven strategies to improve account performance and streamline operations.
Operation Manager
Ayo Pari Sina Logistic & Services Co.•  January 2014 - January 2018•  Kabul, Afghanistan
Directed logistical operations, ensuring timely and cost-efficient delivery of goods and services. Managed teams to execute projects seamlessly, achieving organizational goals. Innovated operational workflows, reducing redundancies and improving productivity.
ITV Room Supervisor
Hewad-International Transportation (HIT)•  June 2012 - June 2014•  Kabul, Afghanistan
Supervised real-time transportation monitoring to ensure compliance and efficiency. Optimized resource allocation and streamlined communication for operational success. Delivered actionable insights by analyzing transportation data.
Admin Officer
Care International In Afghanistan•  January 2009 - January 2011•  Kabul, Afghanistan
Directed administrative processes to support humanitarian initiatives. Maintained accurate records and enhanced office efficiency through process improvements.
Data Management Officer
Care International In Afghanistan•  November 2008 - May 2009•  Kabul, Afghanistan
Streamlined data collection, organization, and reporting systems for operational accuracy. Analyzed datasets to assist in decision-making processes.
Interpreter
US Army Forces/PRT Team•  January 2008 - April 2008•  Paktia, Afghanistan
Provided linguistic and cultural interpretation to facilitate communication and mission success. Bridged communication gaps, fostering collaboration between local communities and military teams.
Air & Surface Freight Manager
PAKGRO International Logistic LTD•  January 2005 - January 2006•  Kabul, Afghanistan
Oversaw freight operations, ensuring compliance with international standards. Negotiated vendor contracts, securing cost-effective and reliable transportation solutions.
Education
Peshgam Institute of High Education
Bachelor in Business Administration•  March 2015 - February 2018