Adriano Lucio
@adriano_lfilho
Data Entusiast, FP&A
Badges
Certifications
Work Experience
Strategy Analist
AeC Contact Center•  November 2023 - Present•  Brazil
Strategy especialist in contact center operations. Currently overseeing two banking operations, the main KPI's being network promoter score improvement, account upgrade sales and debt recovery. Data driven mailing and outbound calling strategy to minimize costs and maximize the return per call.
Education
UNP
BIG DATA AND ANALITICAL INTELLIGENCE, B.Tech•  February 2023 - Present
This course align with my personal goals and strong points in data analytics and system architeture.
