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Work Experience
Extern
Invenergy• April 2022 - April 2022
● Developed learning on MLOps and transfer learning for deep learning CNN model ● Applied transfer learning on the CNN model for crack detection in turbines to reduce the maintenance cost by 15%
Business Analyst
TaskUs• January 2021 - July 2021
● Built BI, reports, dashboards, analyzed for data driven business solutions saving resource utilization by up to 2.5x ● Designed dashboards for monthly reports as a business strategy, leveraged visualization to increase customer satisfaction by 50% ● Reviewed impact of features by analyzing wide range of data for client and increased productivity by 15% ● Interpreted data and revamped results using statistical data techniques cutting down data cleaning by 50% ● Gathered data to help and compose monthly reports of operations and monitored performance of 5+ people ● Designed SQL queries using stored procedures leading to 10x increased query performance
L2 Analyst
Amazon• August 2018 - January 2021
● Uncovered and solved challenges thereby promoting leadership principles by 100% ● Improved operational efficiencies while managing customer requests reducing the wait time by 15% ● Cultivated customer loyalty, reduced repeat customers and returns rate by up to 60% ● Analyzed customers data to identify problems, develop potential solution and ensured high quality service ● Managed a team of 10+ associates as an SME and maintained the production metrics to 90%
Education
Northwestern University
Information Technology, MS• August 2021 - Present
Grade: 3.75Grade: 3.75 Activities and societies: Henry Crown Sports - Operations TeamActivities and societies: Henry Crown Sports - Operations Team MSIT 421 - Computer Systems: Architecture, Organization, and Software MSIT423 - Data Science for Business Intelligence MSIT 431- Introduction to Statistics and Data Analysis MSIT458 - Information Security and Assurance CIS_323-DL - Python for Data Science CIS_324-DL - Applied Data Science CIS_325-DL - Enterprise Data Science
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abhishekmote2022 has not updated skills details yet.