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Senior SAP Consultant
Infosys Pvt. Ltd.•  July 2022 - August 2022•  Chandigarh, CHD, India
Led the process improvement project with 4 team members and developed optimized/advanced solutions, reducing manual processing errors by 90% and improving the operational efficiency by 60%, reducing the spikes by 40% of 10 members’ daily operational tasks, monitoring/stabilizing SAP servers, Trained 3 interns on FS-PM (Financial Services- Policy Management) domain of SAP for insurance, speeding up their on-boarding period and bringing them to the real project team within 1.5 months
SAP Consultant
Infosys Pvt. Ltd.•  November 2020 - June 2022•  Chandigarh, CHD, India
Developed an SAP ABAP program for investigating and handling DB inconsistencies, increasing the efficiency of the system by 70%, Analyzed, resolved, and tested functional and technical discrepancies encountered by the Credit Insurance based client, rectifying the operations of the system, Developed various new functionalities in the Infosys training SAP system to replicate the functionalities of the client system, improving the organization’s local system by 60%
Education
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