Youssef Ali

Back-Office Officer

OneFinance•  April 2023 - Present•  Cairo, Egypt

Review documents for completeness and accuracy, verify customer licenses and documents for compliance, prepare and generate reports, maintain customer records.

Customer Service Representative

Banque Misr•  November 2021 - October 2022•  Cairo, Egypt

Respond to customer inquiries, resolve complaints and issues, provide information and recommendations, follow up for satisfaction, adhere to bank policies.

Customer Service Representative

Telecom Egypt•  September 2021 - November 2021•  Cairo, Egypt

Respond to customer inquiries, resolve complaints and issues, provide information and recommendations, follow up for satisfaction.