Badges
Certifications
Work Experience
MODEL POLICY PE
TIKTOK•  September 2024 - Present•  DUBLIN, IRELAND
Development and optimization of decision trees for automated moderation models. Creation of machine moderation guidelines. Cross-functional collaboration. Design of labeling guidelines. Evaluation of models with key performance indicators. Policy guidance to label teams.
POLICY ENFORCEMENT SPECIALIST
TIKTOK•  September 2023 - September 2024•  DUBLIN, IRELAND
Providing policy guidance and support for Global Quality Teams. Using Data Analytics tools to perform market analysis. Maintaining up-to-date policy documentation. Coordinating policy change distribution and reviewing feedback.
SUBJECT MATTER EXPERT - GR & EN MARKETS
TIKTOK•  February 2022 - September 2023•  DUBLIN, IRELAND
Data mining using SQL. Using Data Analytics tools to perform analysis. Communicating quality reports to stakeholders. Monitoring QAs quality, mentoring and coaching new joiners.
QUALITY ANALYST
TIKTOK•  April 2021 - February 2022•  DUBLIN, IRELAND
Quality assessment of content reviewed in global markets. Weekly root cause data analysis and feedback. Producing weekly reports for accuracy of all BPO sites.
QUALITY AUDITOR
COVALEN•  December 2018 - April 2021•  DUBLIN, IRELAND
Senior Quality Auditor for the Greek Market. Working with Local Operations and Safety teams. Providing QA reports to content quality center teams.
Education
NATIONAL COLLEGE OF IRELAND
Postgraduate in Science in Data Analytics•  January 2023 - Present
NATIONAL COLLEGE OF IRELAND
Higher Diploma in Data Analytics•  January 2019 - January 2020
DALARNA UNIVERSITY
Master’s in International Business Studies•  January 2017 - January 2018
PIRAEUS UN. OF APPLIED SCIENCES
Bachelor's in Finance and Accounting•  January 2009 - January 2015