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Customer Service Representative
Houston Health Department•  July 2020 - Present
• In my current position at the Houston Health Department, I conduct investigations of Covid-19 cases and close contacts. More specifically I work on the school team handling all cases and close contacts within the school districts of the greater Houston area. Monitor outbreaks in schools and conduct site visits to ensure Covid-19 protocols are being followed to reduce the spread. Prepare written records of case investigations in our online database and stay up to date on CDC guidelines to answer any questions school representatives may have.
Education
University of Houston, Downtown
Business Marketing, BA•  August 2017 - July 2019
I completed most of my BBA at UHD and recently graduated. I learned digital marketing, mobile web & email marketing, marketing research, retail strategy, and much more.
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