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Work Experience
Software Engineer
capgemini•  June 2021 - Present
Member of a cross-functional software development team, accountable for front-end and back-end development of technical solutions for the company and its clients. Accountable for development of custom catalog items, integrations, workflows, process automation, data migrations and incident resolutions to achieve goals for system performance/development, service quality and client retention. Technology Environment: Java, JavaScript/GlideSoft, ServiceNow & MySQL. • Review incident tickets, work orders and service requests, assess needs/goals, diagnose problems, propose solutions and gather post-solution feedback regarding desired changes/enhancements. • Partner with up to 15 developers, architects, business analysts and managers to coordinate all stages of client projects, including impact analysis, progress tracking and QA testing. • Apply Agile methodology for projects: evaluate instructions from clients/management and break down tasks and resources among team members according to parameters and difficulty level. • Participate in stand-up and sprint planning meetings to create user stories, review staffing/project changes, evaluate work completed and facilitate post-deployment CI/CD. • Actively involved in testing environment walkthroughs and debugging, client production environment implementations, user training (often with non-technical users) and client signoffs. • Identify codebase errors, assist teammates in closing tickets, make field validations and develop continuous process improvements to ensure optimal service quality. • Attend mentor meetings with mentors and mentees, providing guidance to developers in all facets of project methodology, technical tasks/solutions, client relations and company policies. • Utilize Java and JavaScript to write/fix code ranging from snippets to comprehensive integrations. Highlights: ⇒ Appointed as lead developer for a high-priority client project involving software development, testing, team leadership and change management. ⇒ Successfully planned, built, developed, tested and modified multiple email integrations within two hours to fulfill a client’s urgent need. ⇒ Key member of a sprint to develop 40+ catalog items available to the client by launch.
Software Engineer
Revature•  June 2019 - July 2019
Collaborated with a four-member project team to plan and develop fullstack solutions and web-based applications for clients of this technology consulting and talent staffing agency. Participated in all project phases, including planning, development, testing/debugging, implementation and continuous integration and development. Technology Environment: Java, JavaScript, Java Spring, HTML, CSS, Angular, Springboot, Jenkins & MySQL. • Prepared documentation for new coding implementation and changes to existing codebases, along with progress updates and resolutions for incident tickets. • Attended team meetings to review project progress and ensure deadlines were met prior to client presentation. • Created an entity relationship diagram (ERD) to define information for database storage, determine methods for joining tables and identify primary and reference keys. • Developed a website that utilized REST and an external API.
Industrial Engineering
UPS•  August 2016 - March 2019
• Forecast trailers/loads that are expected to arrive at the facility to be unloaded. • Maintain the volume running through the facility and the number of trailers to be dispatched. • Saved the company’s time and resources by utilizing applications (Excel, Access & Adobe) to create reports and blueprints. • Utilized internal UPS programs such as; HFCS and SOR to effectively analyze expenses and staffing volumes. • Generate plans that company can follow to operate efficiently; cost benefit analysis, process improvement analysis, and operational planning. • Create and submit reports using a tool that fixes the lineup of where trailers are placed. • Collected, generated, and supervised the company’s data to ensure accuracy & completeness. • Collaborated with management team to create processes that assist production of packaging. • Communicated effectively with customers regularly on inquiries regarding their packages to ensure their items are delivered successfully and handled other varied tasks
Education
Western Illinois University
Computer Science & Engineering, BS•  August 2011 - May 2016
5x Dean's List Honor Roll
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Skills
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