shital kallole

Software development engineer

Amazon•  December 2022 - May 2024•  Hyderabad

Worked as a part of Amazon Business - contact management team. This team mainly works on development of features for AC3 tool which is used by customer service agents(CSA) to provide customer care to customers. Worked on creating design document and end to end implementation of search order by purchase order(#PO) number feature on AC3 tool. Worked on different projects in collaboration with seniors. Also have experience of working as a oncall and taking different responsibilities

Software Engineer

Netcracker Technology•  July 2019 - November 2022•  Pune

Worked as a part of Research in Sales and Service team. This team mainly works on development of features, which sales engineer going to show in customer demos. Mostly worked on backend technology's only ex - Java, docker, rabbitmq, sprintboot, REST Api, graphql etc.