Nayeem Ahmed A S

Junior Support Analyst

Roche Services (Europe) Ltd•  August 2019 - December 2020

Analyzing and resolving IT Incident in coordination with the Shared Service Center and IT Partners. Support cornerstone operations as data transportation. Build an automated report generation. Day to day application monitoring, issue resolution. Assessment and implementation of required operational changes derived from business customers change requests in the area of Talent management. Assist System Business analyst to define issue pattern.

BI Analyst Intern

Visual BI Solutions•  August 2017 - July 2018

Process chain monitoring in the SAP BW system. Creating monthly and weekly reports. Solving the issues in the BW system. Testing the plugins of SAP Lumira Designer. Assist Senior BI Analyst and worked as a shadow resource.