Rakesh Kumar Prajapati

Software Engineer

AVIS•  February 2021 - Present•  Noida

- Spearheaded the development of an advanced Admin GUI for Contaque Center Solution software Led discussions to understand customer needs for transitioning from version 3.4 to version 4.0, identifying new features and enhancements required. - Developed a comprehensive migration plan outlining steps involved in upgrading to version 4.0 as per customer requirements. - Updated the codebase, incorporating changes and enhancements introduced in version 4.0, including modifying existing code and integrating new modules. - Contributed to the development of VoiceBot/ChatBot UI - Developed a builder interface for creating chatbot conversation flows and implemented modules for chatbot billings and reports. - Participated in discussions to gather requirements and determine the database to be used for Contaque Lite 1.0 project, focusing on performance optimization. - Utilized modern frontend technologies such as HTML, CSS, and Angular Framework for designing user interfaces. - Engineered a robust mechanism for agent creation by uploading data from Excel sheets, ensuring efficient handling of large datasets.

Associate Software Engineer

CFA Technologies Private Limited•  August 2016 - September 2017

-Developed a front-end as well as a back-end for the application from scratch. -UI development skills (HTML5/CSS, JavaScript, Bootstrap). -Continuously discover, evaluate, and implement new technologies to maximise development efficiency. -Motivated self-starter and a very good team player.