Mohamed Galal

Founder

Shadow Store•  June 2018 - October 2020

Managed my own online business for 2 years and gained a great experience in customer service and support and social media. • Increased customer engagement through social media. • Developed marketing content such as blogs , promotional materials and advertisements for social media. • Monitored online presence of company's brand to engage with users and strengthen customer relationships. • Analyzed social media and online marketing campaign results. • Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.