Ibrahim Ahmed

Quality Assurance Coordinator

InstaShop•  November 2021 - Present

- To ensure the delivery process completion within the promised time, through an extensive coordination with our partners - Insuring the highest quality assurance standards of our service are being met - To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers) - To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement - To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes - To keep the shops employee’s schedules updated & manage InstaShop’s delivery fleet - To provide support for the team on daily subtasks & projects as to identify my next area of growth