SATYA DURGA LALITHA RAO SARMA POLAVARAPU

Azure App Services Engineer

Microsoft•  October 2022 - May 2023

Worked with high visible customers of Microsoft and assisted them with Configuration of Azure App Services, Function App and Container Apps. Coordinating and providing timely solutions for high visible customers of Microsoft Managed escalated scenarios for different customers of Microsoft. Worked with Azure App Services product group closely to provide solutions to Customers. Worked with various issues severities and in appropriately engaging specialized teams without impacting customer experience. Developing and maintaining knowledge base articles to help rest of the team to managed recurring issues effectively.

Software Engineer

CGI•  September 2020 - October 2022

Dotnet Full Stack developer with Angular and SQL Server. Development Includes CQRS Design Pattern, Microservices, WEB API, Edge Microservice, and Rabbit MQ. Involved in Requirement Gathering, Technical Designing, Preparation of Design Document, Functional Specification Preparation, Leading Application Maintenance Team, Git Branch Management, Production, UAT Release, and Deployment, Sprint Planning with Product Owner, Backlog grooming, Creating Sprints and Tasks on JIRA Board also Involved in the Preparation of Test Cases, Manual Testing of Applications, and Automation Testing.