Badges
Certifications
KFChinese has not earned any certificates yet.
Work Experience
Software Engineer Freelance
Year Up•  June 2019 - Present
I'm Currently working on the Development and Release of The Year Up Application. The application's goal should let everyone in Year Up have relevant information that would otherwise be tedious, difficult or impossible to obtain in current circumstances. This application is built by Flutter/Dartlang and will be released to Android, iOS, and Web while implementing with maintaining only one codebase.
IT Support Specialist
Cruise•  July 2019 - January 2020
• Helping 20-30 users daily for L2-L3 IT Support with basic and advanced troubleshooting of hardware and software. • Maintaining a 100% CSTAT Score from satisfied customers with handling Jira Ticketing for any IT Issues. • Managing Active Directory for Windows, JAMF for Mac, and Landscape for Linux to image, deploy, and support more than 2000 Cruise’s assets.
Software Test Technician
Intel•  January 2017 - July 2017
• Achieved a 30% improvement in the time needed to install software by automating core components using BATCH Scripting. • Provided on-call support for critical issues through communication within a team to help diagnose and ratify any problems with the product. • Defined and documented technical best practices. Followed up with engineers to ensure optimal customer satisfaction.
Education
Diablo Valley College
Computer Science, AS•  July 2016 - Present
California State University, Monterey Bay
Computer Science, BS•  January 2020 - Present
Links
Skills
KFChinese has not updated skills details yet.