Heet Mehta

Student Business Process Analyst

Amazon’s Fulfillment Center - Project 1•  July 2024 - July 2024•  Canada

- Constructed a swim lane diagram for Amazon Fulfillment Center, increasing team workflow understanding by 33%. - Reviewed case study data to identify bottlenecks, cutting down processing time by 15%. - Partnered with teams to implement improvements, increasing fulfillment efficiency by 21%. - Utilized process mapping to clarify roles and responsibilities, improving task delegation. - Presented findings and recommendations, earning commendations for actionable insights.

Student Data Analyst - PowerBI

CBR’s Operations & Finance - Project 2•  April 2024 - April 2024•  Canada

- Boosted production monitoring accuracy by 20% using a real-time Power BI dashboard. - Revamped decision-making by 15% through month-to-month production trend analysis. - Honed inventory tracking, reducing overstock by 25% and stockouts by 18%. - Amplified financial planning by 22% with real-time OPEX metrics integration.

Student Business Analyst - Requirement Elicitation

eConestoga Portal - Project 3•  February 2024 - February 2024•  Canada

- Analyzed and documented project scope, aligning with tutor and student needs, revamping user experience by 30%. - Created 10 user stories for course creation, enrolment, and collaboration, ensuring clear communication. - Designed a swim lane diagram illustrating tutor-student interactions, optimizing enrolment by 20%. - Elicited and prioritized 15 stakeholder requirements through interviews and surveys. - Coordinated with teams to refine requirements, boosting the learning environment by 25%.

Business Development Representative

AddWeb Solution•  August 2021 - April 2023•  India

- Identified market opportunities through data analysis, leading to a 23% increase in lead generation. - Developed client proposals and presentations, resulting in a 15% increase in conversion rates. - Collaborated with cross-functional teams to gather requirements and improve service offerings, enhancing client satisfaction by 25%. - Analyzed customer feedback and market trends to inform strategic decisions, contributing to a 7% revenue growth. - Streamlined sales processes by implementing CRM tools, overhauling efficiency, and simplifying lead response time by 31%.