Dimple Dagar

process associate'

TCS•  April 2018 - Present

As process associate I am working on SAP and CRM. Role & Responsibility : - Work in SAP related to Accounts and update transaction notes in CRM. Maintain client and corporate record for audit as per client/ TCS requirement. As role on process associate , also handling back up Process - Coordinator role work and Quality analysis role work. I also given training new joiners and analysis their cases and update on portal as well.