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Work Experience
DevOps Technician
South Ayrshire Council•  June 2019 - Present
DevOps role involving MDM software, software deployment and configuration, co-ordinating with a large operations team providing service to an entire local government area.
Escalations Analyst
Microtech Support Ltd•  May 2018 - June 2019
Escalations Analyst providing 2nd+ line support for a document management application used nationally by the NHS. I provided on-site training on using the application all over the country as well as provided high level support, patching, database maintenance and problem resolution for the service desk. We provided support for the entirety of Scotland and Northern Ireland.
Education
University of the West of Scotland
Computer Science & Engineering, BS•  September 2013 - September 2016
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