Andrew Petsche

IT Tier 2 Cloud Based Support Intern

IAT-Auto•  June 2022 - August 2022

Actively working SNOW Incidents for Unity, and is interfacing with key business stakeholders on a regular basis ● Developed processes for ticket resolution after monthly maintenance releases and trained an offshore resource ● Worked in SQL to write scripts that grab specific information from a large database ● Reviewed and committed data fixes on XML documents to fix errors within insurance policies ● Organized meetings and gave professional presentations ● Brainstormed data metrics efficiency tactics that will give long term team benefits

Purdue University Calumet

Computer Science & Engineering, BS•  August 2020 - Present

Relevant coursework: Object Oriented Programming, Linear Circuits, Digital System Design, Software Tools Engrs, Programming For Engineers, Electronic Measurement Techniques, Electricity and Optics, Signals and Systems, Microprocessor System Design and Interfacing, Software Engineering Design I, Data Structures